Shipping Policy

At Trek Purra, we are committed to delivering your outdoor and travel essentials quickly, securely, and with full transparency. Please read our shipping policy carefully to understand how we process and deliver your orders.

1. Shipping Methods

We currently offer Cash on Delivery (COD) as our only payment option. Orders will be shipped once they are confirmed by our customer support team.

2. Order Processing Time

• Orders are typically processed within 1–2 business days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

3. Delivery Timeframe

• Standard delivery time is 3–7 business days depending on your location.

• Remote or rural areas may experience slightly longer delivery times.

4. Shipping Charges

• Shipping fees may vary based on the delivery location and will be displayed at checkout.

• In certain promotional periods, free shipping may be offered.

5. Cash on Delivery (COD)

• We only accept Cash on Delivery (COD) payments.

• No other payment methods (credit/debit cards, bank transfers, online wallets, etc.) are currently accepted.

• Please ensure you have the exact amount ready at the time of delivery, as our delivery partners may not carry change.

6. Order Tracking

• Once shipped, you will receive a tracking number via email or SMS.

• You can track your order status through the courier’s tracking portal.

7. Delays & Exceptions

• While we strive to deliver on time, delays may occur due to weather conditions, courier issues, or unforeseen events.

• In case of any delay, our team will notify you promptly.

8. Contact Us

For questions about shipping, please contact us:
📧 Email: [email protected]